An organization becomes smart when all their softwares and equipment are connected, and send to the owner real time message about the performance.
The company can then monitor, control, decided based on more information, and take actions to optimize their offers and processes.
In addition, businesses can decide to go further and change their business model by developing new differentiating capabilities made possible thanks to digitization.
Stéphanie Paluch, professeur à la RWTH Aachen University, évoque le futur des « smart technologies ». Un témoignage issu de la soirée « Prediction evening : one future, three visions », organisée le 20 janvier dernier par le Paperjam Club.