Turbotax® Deluxe Online Customer Ratings & Product Reviews

For starters, you can customize your landing page and your news feed. Plus, the screen isn’t cluttered with all the information that’s available on the website.

TurboTax has a consumer rating of 1.3 stars from 228 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about TurboTax most frequently mention customer service, last year and bank account problems.TurboTax ranks 58th among Tax sites. LendingClub Bank provides checking, savings and CD accounts, as well as loans. The bank is strictly online, so customers will need to be comfortable with transacting all of their business online. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. These offers do not represent all available deposit, investment, loan or credit products.

TurboTax review

2 weeks since filing and most likely received my federal refund before my state was even submitted. I filed my 2013 taxes using TurboTax and received a refund of ~$2,000 from the IRS.

  • To fund the account, you can enter your bank account and routing numbers to initiate a funds transfer.
  • The information would upload to 2019, but I couldn’t print 2018.
  • I was charged only because I received an Alaska PFD (1099-MISC).
  • Please save yourself hours of unnecessary searching for forms that aren’t there.
  • They have eliminated form 2106 from the “deluxe” edition, without notice.

She said that she’d give me a $20 credit when I went to file state. I’m tired of bait & switch and now you see it, now you don’t tactics. TurboTax also agreed to reform its business practices. You are effectively paying $60 for an insurance policy that, at most, will save you a few hundred dollars in consulting fees if you are audited — which is unlikely. The peace of mind of knowing that tax professionals will be there to help if there is an audit may be worth it in some cases. This is particularly true for people concerned about how accurate their income reporting was or if they were a little too aggressive with tax deductions. An turbotax deluxe torrent should live with you for many years to come.

TurboTax’s support options

Please save yourself hours of unnecessary searching for forms that aren’t there. I started to rent out a room in my house last year, I made a very small profit off of doing so last year. When I had my taxes done with TurboTax the woman who did my Taxes told me how much I owed back in taxes I was a bit shocked and said “That’s a whole paycheck”. She then spent the rest of the call laughing about it.

Turbotax® Deluxe Online Customer Ratings & Product Reviews

You can import certain 1099s, and the Self-Employed version also lets you upload 1099-NECs from clients via photo, as well as import income and expenses from Square, Uber and Lyft. TurboTax has a lot going for it, but price isn’t one of them. The list price of its software routinely is on the high end of the spectrum, especially when adding the cost of a state return. And if you want access to human help, it costs even more. Premier version plus business income, expenses on a Schedule C, home office deductions and features for freelancers. If you’re a traveling sales man who gets small amounts of income in 4 states and gets basically no returns, they make you pay through the nose. And I hate how they tell you after 4 hours of messing with their program that you now need to pay an extra $49 for each state to file – or delete ALL states.

Deceptive business. Never again.

I met with Mr. Augustine Garrett, JR, Master Tax Advisor. Mr. Garrett was meticulous in reviewing a copy Turbotax® Deluxe Online Customer Ratings & Product Reviews of the tax form and attachments that I had submitted. And he found that there were discrepancies.

Turbotax® Deluxe Online Customer Ratings & Product Reviews

One great benefit of TurboTax online is its ability to directly import data from QuickBooks Self-employed. Intuit has changed the pricing structure a bit from previous years. It used to be that if you bought one you got the other for free. This, alone, is an excellent feature that https://turbo-tax.org/ is well worth the price of admission. If you’ve filed taxes with H&R Block previously, you’ll be able to import and confirm the correctness of that information. Otherwise, you’ll proceed systematically entering your personal and financial information for convenient processing.

How easy is it to get a hold of customer service at turbotax?

For simple tax returns only; it allows you to file a 1040 and a state return for free, but you can’t itemize or file schedules 1, 2 or 3 of the 1040. I swear I was on there 11 hours and never even did the state yet.

  • Companies can ask for reviews via automatic invitations.
  • Plus, it gives many options for tax deductions that most of the software offered at much higher prices.
  • Mr. Garrett was meticulous in reviewing a copy of the tax form and attachments that I had submitted.
  • TurboTax is an online tax prep and filing software with plans for every tax bracket.
  • At times a little too quick but overall I gained knowledge about the system.

If you are self-employed, are a contractor, or have a home business, you should not use anything less than TurboTax Home & Business. Therefore, you will be charged a standard fee of TurboTax whenever you file a State or Federal return. Online users usually face this issue because they are not charged until they file a return.

On facebook my friends are having the same problem. I have used turbotax for years, but I will not be buying next year. If you’re expecting me to provide you my Social Security number in order to acquire the upgrade, there’s NO WAY I’m GOING TO DO THAT. If that’s the case, I’ll simply go with H&R Block. Having said that, its unimaginable and outrageous that Intuit even had the nerve to ask people to do that in order to get the $25 refund. The first thing you should have done was issue an instant apology and then refunds. But, instead, every step of the way, you introduced more problems, further alienating your base.

Why is the government suing TurboTax?

The U.S. government is suing Intuit, alleging that the owner of the widely used tax filing software TurboTax is lying to customers by claiming the product is free and then steering them toward paid services and products.

When I went to file state they charged me $50! I called a “support person” and complained.