we’ve identified 10 measurable dimensions that shape an organization’s business agility. Two are market dimensions: market responsiveness and channel integration. Three are organizational: knowledge dissemination, digital psychology, and change management. Five are process-focused: business intelligence, infrastructure elasticity, process architecture, software innovation, and sourcing/supply chain. On each of these dimensions, companies must demonstrate an awareness of how to be agile, and they must also be able to execute in an agile way.

Make Business Agility A Key Corporate Attribute – It Could Be What Saves You · Forrester

There was a time when economies of scale swamped all other corporate attributes – and a time of stable competitive advantage – where sticking to a single core competency was sufficient. Big companies dominated. Sure, they were slow to react to market change, but they had huge cost advantages and could lock down distribution channels, …