Food for Thought about the Next-Generation Organizations

An agile enterprise embraces change as a matter of routine, whether that change is driven by market trends or is internal and operational; it reacts more quickly to both threats and opportunities. Agile companies enable decisions to be made quickly at lower levels in the organization; leaders concentrate on building...

we’ve identified 10 measurable dimensions that shape an organization’s business agility. Two are market dimensions: market responsiveness and channel integration. Three are organizational: knowledge dissemination, digital psychology, and change management. Five are process-focused: business intelligence, infrastructure elasticity, process architecture, software innovation, and sourcing/supply chain. On each of these dimensions, companies...

Just as the CFO helps the CEO lead the business by raising and allocating financial resources, the CHRO should help the CEO by building and assigning talent, especially key people, and working to unleash the organization’s energy. Many HR processes tend to treat all employees the same way, but in...